Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

August 17, 2010 by The Specifier
Filed under: Uncategorized 

Don’t allow an unprofessional 24 hour carpet cleaner attempt to repair your carpets damaged by water. These are the things you should be watchful of:

Overcharging. An amateur water restoration restorer may fill the job up with unnecessary extras. E.g. using dehumidification for the damaged carpets when it is not needed.

Having the correct equipment. They can hire equipment from hire businesses for drying the carpet. This is ok to do, but an experienced water damage technician will possess all their equipment so they provide a speedy response and hopefully a better value job.

Moisture metre. If they don’t have the choice moisture meter, they will not be able to see when the carpet is fixed. This furthers the problem of future mould growth. Mould removal in future may be required.

They are not Specialised. There are many “Carpet Cleaners” in this industry who do restoration work on the “side.” i.e. they aren’t those who take on this type of work every day. Be aware of it. Restoring a carpet is an art. Removing and repairing and reinstalling the carpet should be taken on by a professional, otherwise the carpet can be damaged incontrovertibly.

You could be wondering, how do I choose a credible Flood Restoration professional? Below I have set out some things to check for when hunting around for a carpet flood damage business:

The size of their Yellow Pages ad: This can indicate how much business they do already. A full-size Yellow Pages ad can cost upwards of $50 000. When they have paid for a large ad, you have some expectation that they are established.

Where do they come up in Google? The higher their rank in Google, the more “online votes” there has been for their business.

What Qualifications do they have? The base qualification they require is a IICRC qualification about Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for water damage jobs? This is a better indicator. If insurance companies use them, the business is probably going to be excellent at their job. Insurance companies will tend to use the providers that provide them the best value for their client’s money.

What kind of Equipment do they have? They should own at least 100 Air movers. If they possess this many, this indicates they have been going for a while. We took 8 years to acquire that many wet carpet drying air movers.

What type of commitment can you get with them with a phone call? Ask if you can pin them down to a set rate for water extraction, water removal and initial inspection. If they wouldn’t give you a price for just this, you know they are not interested in serving you, so go with someone else.

Response Time – Our Water Damage business based in Brisbane commits to a 59 minute response time for water damage emergency. The business needs to be done ASAP. Mould can grow within a 24 hour period.

If you go by these tips you are sure to choose a Flood Damage Restoration technician who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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