Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

August 17, 2010 by The Specifier
Filed under: Uncategorized 

Don’t let an inexperienced 24 hour carpet cleaner show up to repair your carpets damaged by water. These are the cautions you need to be watchful of:

Overcharging. An inexperienced water restoration technician may pack the job up with extra extras. E.g. using dehumidification for drying the damaged carpets may not be needed.

Not having the correct equipment. They might hire equipment from hire companies to dry the carpet. This is acceptable, but a professional water damage cleaner will possess all their equipment to provide a faster response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the choice moisture meter, they cannot tell whether the carpet is dry enough. This furthers the problem of mould growth in the future. Mould removal may be required in the future.

They are not Specialised. There are a whole lot of “Carpet Cleaners” in this industry who do water damage restoration work on the “side.” i.e. they don’t take on this type of task every day. Be careful of them. Repairing water damage to carpets is an art. Taking carpet off the gripper strips then reinstalling them should be completed by a professional, otherwise the carpet can be damaged irrepairably.

You could be asking, how do I pick a credible Flood Restoration techinician? Below I have set out some signifiers to check for when hunting around for a carpet flood damage business:

How big is their Yellow Pages advertisement: This can signify how much repair work they are getting already. A full-size Yellow Pages advertisement can cost more than $50 000. When they have invested in a large ad, you have some indication that they are established.

Where do they rank in Google? The higher they rate in Google, the more “online votes” there has been for their business.

What Qualifications do they have? The fundamental qualification they need is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for water damage jobs? This is a very good indicator. If insurance companies use them, the business is bound to be good at their job. Insurance companies will tend to use the providers that offer them the top value for their money.

How much Equipment do they have? They should at least own 100 Air movers. If they own this many, this means they have been going for some time. Our business took 8 years to acquire that many wet carpet drying air movers.

What type of commitment can you get from them over the phone? Ask if you can pin them down to a fee for water extraction, water removal and initial inspection. If they won’t give you a rate for this only, you know they are not willing to serve you, so keep looking.

Response Time – Our Water Damage Brisbane-based business works to a 59 minute response time for water damage emergency. The business needs to be responded to ASAP. Mould can appear after a 24 hour period.

If you stick to these tips you are sure to get a Flood Damage Restoration professional who knows how to do the job.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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